How UX Shapes Clear, Audience-focused Communication
Most people associate User Experience (UX) with websites and apps.
However, UX principles apply to communication as well.
Whenever someone interacts with your content, they are having an experience.
Questions to consider:
- Is the information easy to find?
- Is the message clear?
- Does the audience know what to do next?
Good communication reduces friction.
Poor communication creates frustration.
Key Takeaway
Always design with the audience’s experience in mind.
References
Garrett, J. J. (2011). The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd ed.). New Riders.
Johnson, J. (2020). Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Guidelines (3rd ed.). Morgan Kaufmann.
Krug, S. (2014). Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability (3rd ed.). New Riders.
Lester, P. M. (2018). Visual Communication: Images with Messages (8th ed.). Cengage Learning.
Lidwell, W., Holden, K., & Butler, J. (2010). Universal Principles of Design (2nd ed.). Rockport Publishers.
Norman, D. A. (2013). The Design of Everyday Things (Revised and Expanded Edition). Basic Books.